Testimonials

Hear What Our Customers Have to Say

"Scott R. and the new car sales team worked with me to get the car I wanted at a price I know was fair. Restored my faith in car dealerships. I hope to be a customer for many years to come."
1st time Subaru buyer (Cars.com Review, November 2014)
"I just purchased a used 2011 Subaru Outback from Don's Ford. I have to say how pleased I was with the level of professionalism and follow-up. From my first email from their website indicating my interest, to the salesperson who was knowledgeable and not pushy, and finally to the finance person who was respectful and helpful. The entire team made what can be a daunting experience into an event that was both easy and enjoyable."
Kristi (Cars.com Review, February 2015)
"Just brought home my brand new 2015 Subaru Crosstrek and couldn't be happier. Very positive experience and will be back for my next vehicle! Scott R. and Todd C. in my opinion are huge assets to the Don's Ford Subaru BMW team! Extremely helpful, very knowledgeable, and most importantly - people who care. Great customer service! Can't wait to put some miles on this Subaru :)"
BW.crosstrek (Cars.com Review, February 2015)
"This was our second Subaru purchase (2008 Forester too) and, as before, could be happier with the entire process that dons provided. From the first phone call I made regarding trade in options to the sale of my new car was outstanding! Tom Ciccarelli, Jim Marino, Todd Crandall and Jack Capponi are all part of the best team servicing subarus in the Utica area and will be more than happy to get my next Subaru from them!"
Steven M. (Cars.com Review, February 2015)
"I recently brought my husband's Subaru to Don's Ford for service and was required to make a second trip the following week to complete the work due to a parts order. The service professional who assisted me (Stephanie Brosemer) was extremely helpful and all while training two new employees. She explained everything in appropriate detail and gave us some tips to tide us over until the remaining work was able to be completed. It was exceptionally nice to see the two trainees having fun and engaging the customers under her guidance. Overall, I was very pleased with my recent experience with Don's Ford!"
Laura (Cars.com Review, January 2015)
"We needed a new vehicle in a very short time frame. The staff was very concerned about us as people and the sale came second which was very refreshing. No hard sell. If you don't like it, you don't have to buy it. Wonderful staff kept me updated via phone and text and we got our new Forester for a good price and exactly when we needed it. I would go back to this dealership in a heartbeat."
Mountain Lady (Cars.com Review, December 2014)

Don's Subaru

5712 Horatio Street
Directions Utica, NY 13502

  • Sales: (866) 792-6070
  • Service: (877) 364-7137
  • Parts: (866) 697-2159

Hours

  • Monday 07:00am - 07:00pm
  • Tuesday 07:00am - 07:00pm
  • Wednesday 07:00am - 07:00pm
  • Thursday 07:00am - 07:00pm
  • Friday 07:00am - 06:00pm
  • Saturday 08:00am - 06:00pm
  • Sunday Closed